Industry-leading Customer services
Invest in highly skilled customer service employees to provide your company with a competitive edge in the global market by helping it deliver the best services possible through a variety of channels. You may rely on us to handle minor or big volume customer support tasks, freeing up your valuable resources and time.
VOICE - INBOUND
Allow agents who have succeeded in this area and who provide the greatest customer support services to answer your customers' calls. Roosters are allocated on a 24-hour basis, with supervisors monitoring the entire process to ensure no calls are missed.
VOICE - OUTBOUND
By working with Zesh Solutions, you can be certain that providing outbound customer support won't be a barrier to your company's expansion. Our representatives are fluent in English and have a wealth of telephone support experience.
EMAIL SUPPORT
Zesh Solutions' proficiency in email support has been demonstrated. Our representatives answer emails from your customers right away, offering the best customer service through clear writing. Our team is adept at providing quick and efficient solutions that are suited to your preferred strategy.
CHAT SUPPORT
No of the hour, location, or nature of the issue, our chat support teams route customers' connectivity. Increased customer happiness, excellent cost-effectiveness, operational continuity, and assistance to live agents in improving client experiences are key benefits of our bespoke teams' service.
TECHNICAL SUPPORT
The professionals at Zesh Solutions offer customers technical support to keep up with the ever-increasing complexity of goods and services. We assist consumers in overcoming any challenges they may have by being persistent and patient. Only logical professionals are chosen for technical support projects due to their complexity and significance.
CUSTOMER SERVICE FOR SOCIAL MEDIA
Each client is important! Engage your social media followers. Using Facebook, Instagram, Twitter, Snapchat, or any other social media platform, we provide expert support.
The backbone of your business is your consumers. Your competitive advantage is customer happiness.
We work hard to make sure that consumers may experience the highest degree of satisfaction. By providing a specialized team that helps you control quality at high volumes and expedite the training of new staff, we completely relieve you of the burden of providing customer assistance. Zesh Solutions is dedicated to assisting you in achieving your goals as a result.